Privacy Policy DramaMinds

1. Who we are

This Privacy Policy explains how DramaMinds (DramaOnline) (“DramaMinds”, “we”, “us”, “our”) collects, uses, and protects your personal data when you visit or use our website at www.dramaminds.com (the “Website”) and related services.

Contact (privacy): privacy@dramaminds.com

2. What personal data we collect

Depending on how you interact with us, we may collect:

Contact details: name, email address, and any information you include in messages you send via our contact form.

Newsletter data: email address and subscription preferences.

Order and payment data (webshop): name, billing/shipping details, order details, invoices, and payment status. Payment card details are processed by our payment providers and are not stored by us.

Account and service data (if applicable): login details and information related to your use of our services.

Technical and usage data: IP address, device and browser information, pages viewed, clicks, referring pages, and approximate location derived from IP.

Cookie data: information collected via cookies and similar technologies (see Section 7).

3. How we use your personal data

We use personal data to:

Provide and maintain the Website and our services.

Respond to messages and support requests.

Send newsletters and marketing communications (where you have opted in).

Process orders, payments, and refunds.

Improve our Website, content, and user experience.

Detect, prevent, and address technical issues, fraud, or abuse.

Comply with legal obligations.

4. Legal bases for processing (EEA/UK)

Where applicable under the GDPR, we process personal data based on:

Consent: for newsletters and certain cookies.

Contract: to process webshop orders and deliver products/services.

Legitimate interests: to operate, secure, and improve our Website and services.

Legal obligation: to comply with tax, accounting, and other legal requirements.

5. How we share your personal data

We may share personal data with trusted third parties that help us run our business, including:

Email marketing provider: Mailblue (newsletter and email automation).

Payment providers: PeggyPay and Stripe (payment processing).

Analytics provider: Google Analytics (website analytics).

Hosting and IT providers: providers that host the Website and support our infrastructure.

We only share data as needed for these providers to perform services on our behalf, and we require appropriate safeguards.

6. International transfers

Some of our service providers may process data outside your country. Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses or other lawful mechanisms.

7. Cookies and analytics

We use cookies and similar technologies to:

Ensure the Website works properly.

Understand how visitors use the Website.

Improve performance and content.

We use Google Analytics to help analyze Website usage. Where required, we will request your consent before placing non-essential cookies, and you can manage your cookie preferences through our cookie banner/settings (if available) and your browser settings.

8. Marketing communications

If you sign up for our newsletter, we will send you emails about DramaMinds, updates, resources, and offers. You can unsubscribe at any time using the link in our emails.

9. Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including:

As long as needed to respond to your request.

As long as you remain subscribed to our newsletter.

As long as required for orders, invoicing, and legal obligations.

10. Your rights

Depending on your location, you may have rights such as:

Access to your personal data.

Correction of inaccurate data.

Deletion of your data.

Restriction or objection to processing.

Data portability.

Withdrawal of consent (where processing is based on consent).

To exercise your rights, contact us at privacy@dramaminds.com .

11. Security

We take reasonable technical and organizational measures to protect personal data against loss, misuse, and unauthorized access.

12. Children’s privacy

Our Website and services are intended for adults (such as teachers and school staff). We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact privacy@dramaminds.com .

13. Third-party links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

Last updated: 10 June 2026